contact

If you would like to know more about the ingredients, you can find all the details on the product detail page and on the packaging of your Street Soup.

We process all orders very quickly. Please contact us as soon as possible via email at hello@streetsoup.shop and be sure to provide us with your order number and/or invoice number. It may still be possible to cancel your order before it is shipped to you.

In Germany, packages are handed over to the parcel service provider within 1-2 business days and will arrive within 3 business days (for standard shipping) or 1-2 business days (for express shipping). Packages can take 3-7 business days to arrive in Austria and Switzerland.

You have 14 days from the date of delivery to return your entire order or part of it. Please note that opened packaging units/sets* cannot be returned . Our products are food products. Therefore, for hygiene and legal reasons, returns are not permitted. Perhaps your friends or relatives would appreciate a free sample. ;-)

*Possible packaging units/sets: set of 6, set of 8, 3-day course, 5-day course, bulk pack.

LSM Fulfillment GmbH, Street Soup,
Europaring 11, 94315 Straubing,
Germany.

Please note the tracking number or keep the shipping receipt. Once we receive your return, we will process it and issue your refund as quickly as possible. Please note that this process can take up to 3 weeks.

Unfortunately, opened or used products and sets cannot be returned.